How to order on Surgical Instruments Online

Surgical Instruments Online allows you to search, view and purchase over 10,000 surgical instruments. To view the surgical instruments, you can select the 'Surgical Instruments' tab along the top menu or on the home page and then select the surgical specialty. This will then lead you to various instruments for that category.

Alternatively, you can search using the search tool on the right hand side of the website. You can search by name or by product code (remembering to add the fullstop between each double/triple numeral - eg 45.25.12 rather than 452512).   

You can select from the options available under that surgical instrument then choose to add this to your shopping cart by selecting the 'Add to Cart' button or you can save this instrument to your favourites by selecting the 'Add to Favourites' button. To add to your favourites, you must be a member and register - see right hand menu on website. This is an quick and easy process which doesn't request any credit card details. 

Once you have become a member, you can easily save instruments to favourites, or save orders for future payment or reference. 

Each time you add an instrument to your Shopping Cart, this will be displayed on the right hand side with the total sale amount. Once you have finished shopping, you can view your cart by selecting 'View Cart' on the right hand side or 'Shopping Cart' along the top menu. 

The shopping cart will break down your order and add a shipping fee of $10 + GST for orders under $100 and $25 + GST for orders over $100. All instruments on our Surgical Instrument website do not include GST and this will be added in the shopping cart. 

You can select to either pay by credit card (Checkout) using a Visa or Mastercard only or if you don't have the facilities to do this, then you can request an invoice or save your order for future reference. If you select to pay via Credit card (Checkout), you will be asked for your billing/shipping information and credit card details. The order is finalised and this will be dispatched. Our Customer Service team will inform you of its progress.

If you choose to request an invoice, then we will process your order. All orders are processed and distributed through National Surgical Corporation Pty Ltd. If you have an account with NSC, the order will be processed and dispatched. However, if you do not have an account with NSC, you must sign up for a 30 day credit.

If you have any problems with the website or your order, please phone our Customer Service team on 1800 138 138 
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